arionplay app
Terms & Conditions

1 Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of arionplay app, including all games, betting markets, promotions, and related services available through the platform. By completing the registration process and creating an account, you confirm that you have read, understood, and agreed to these Terms in their entirety.

These Terms apply to all users of arionplay app in the Philippines. If any provision of these Terms is found to be unenforceable under applicable law, the remaining provisions will continue in full force and effect.

arionplay app reserves the right to update or amend these Terms at any time. Changes take effect when published on the platform. Continued use of the platform after any update constitutes acceptance of the revised Terms. It is your responsibility to review the Terms periodically.

2 Eligibility and Account Registration

To register and use arionplay app, you must:

• Be at least 21 years of age at the time of registration
• Be physically located in the Philippines
• Not be subject to any legal restriction that prevents you from participating in online gaming
• Provide accurate, complete, and up-to-date personal information during registration
• Not have a previously suspended or permanently closed arionplay app account

Each person may hold only one account. Creating duplicate accounts is strictly prohibited and will result in the suspension of all associated accounts and forfeiture of any balances within them. arionplay app reserves the right to verify your identity at any point and to request supporting documents to confirm eligibility.

3 Identity Verification (KYC)

arionplay app is required to conduct identity verification (KYC – Know Your Customer) before processing withdrawals. You will be asked to submit a valid, government-issued photo ID such as a Philippine passport, SSS card, PhilSys national ID, or driver's licence.

In some cases, additional documents may be requested to verify your source of funds or to confirm account ownership. Failure to complete KYC verification will result in withdrawal requests being held until verification is satisfactorily completed.

All documents submitted are handled in accordance with our Privacy Policy. Your personal information will not be shared with third parties except as required by law or as necessary to process transactions.

4 Account Security and Responsibility

You are fully responsible for maintaining the confidentiality of your login credentials. Do not share your username, password, or OTP codes with anyone. arionplay app will never ask for your password through any channel.

You are responsible for all activity that occurs on your account. If you suspect unauthorised access or a security breach, contact support immediately. arionplay app cannot be held liable for losses resulting from unauthorised account access caused by your failure to keep credentials secure.

• Use a strong, unique password that is not used on other platforms
• Never log in on shared or public devices without logging out completely afterwards
• Enable available security features including OTP verification
• Report any suspicious activity on your account to support without delay

5 Deposits, Withdrawals, and Transactions

All transactions on arionplay app are conducted in Philippine Peso (PHP). Supported payment channels include Philippine bank transfer, GCash, and Maya. No currency conversion is applied to your transactions.

Deposits are credited to your real money balance once confirmed. Withdrawals are processed to the account registered in your own name – third-party payouts are not permitted. Minimum and maximum transaction limits apply and are displayed in your account at the time of each transaction.

arionplay app does not accept deposits or withdrawals via credit cards or cryptocurrency. Any attempt to use unsupported payment methods will result in the transaction being declined and potentially flagged for review.

Full withdrawal process details are covered on the Withdrawal page.

6 Bonuses and Promotions

Bonuses, free bets, cashback, and other promotional offers available on arionplay app are subject to individual promotion terms. These terms include wagering requirements, eligible games, time limits, and maximum withdrawal restrictions that apply specifically to bonus-derived winnings.

General rules that apply to all promotions unless stated otherwise:

• Only one account per person may claim any given promotion
• Bonus funds and real money funds are tracked separately in your wallet
• Wagering requirements must be completed before bonus-derived winnings can be withdrawn
• Attempting to abuse promotions – including through coordinated play or using multiple accounts – is prohibited and will result in forfeiture
• arionplay app reserves the right to modify or withdraw any promotion at any time

Specific promotion terms are published on the Promotions page and within each individual offer.

7 Games, Betting, and Fair Play

arionplay app offers a range of gaming products including slots, live casino, sports betting, eBingo, and online poker. All games and betting outcomes are subject to their own specific rules, which are available within the relevant game or betting interface.

By placing bets or participating in any game, you acknowledge that:

• All outcomes are determined by chance or by the events wagered upon
• Past outcomes have no bearing on future results
• No strategy or system can guarantee winnings
• The platform does not guarantee any return on wagers placed

arionplay app reserves the right to void any bet placed in error, on an event that did not occur as listed, or where there is reasonable evidence of manipulation or exploitation of a technical error. Decisions by arionplay app on bet settlement are final.

8 Responsible Gaming

arionplay app is committed to responsible gaming. We provide tools to help you manage your activity including deposit limits, session time tracking, and self-exclusion options. Access these features through your account settings or via the Responsible Gaming page.

If you feel that your gaming is becoming a problem, please use the available tools or contact our support team. Self-exclusion requests are processed promptly. During any active self-exclusion period, you will not be permitted to access the platform or claim promotions.

arionplay app will not contact self-excluded players with marketing materials during their exclusion period.

9 Prohibited Conduct

The following activities are strictly prohibited on arionplay app and may result in account suspension, balance forfeiture, and reporting to relevant authorities:

• Creating multiple accounts or registering under a false identity
• Using bots, automated scripts, or software to interact with the platform
• Collusion with other players to manipulate game or betting outcomes
• Fraudulent chargebacks or payment disputes made in bad faith
• Using the platform for money laundering or any illegal financial activity
• Attempting to exploit system errors, software bugs, or glitches for financial gain
• Sharing, selling, or transferring your account to another person

arionplay app monitors platform activity to detect and prevent prohibited conduct. Players found engaging in any of the above will have their accounts permanently closed without prior notice.

10 Limitation of Liability

arionplay app provides the platform on an "as available" basis. While we make every effort to ensure continuous access and accurate information, we cannot guarantee uninterrupted availability or that the platform will be free from errors at all times.

To the fullest extent permitted by applicable law, arionplay app is not liable for any loss of profits, data, or consequential damages arising from your use of the platform, including but not limited to losses resulting from reliance on incorrect odds or game information, service interruptions, or delays in payment processing.

Your use of arionplay app is at your own risk. Gaming involves genuine financial risk, and you accept full responsibility for all bets and decisions made through your account.

11 Contact and Dispute Resolution

If you have a question, concern, or dispute related to your account or these Terms, contact arionplay app support. Our team is available 24/7 and will endeavour to resolve issues promptly and fairly.

Support contact: [email protected]

These Terms are governed by and construed in accordance with the laws applicable in the Philippines. Any disputes that cannot be resolved through support escalation will be subject to the jurisdiction of Philippine courts.